1. Scope
ForgeArc provides hospitality-focused digital systems. This Privacy Policy applies to information collected when you browse this website, submit an enquiry, call us, or use the website’s WhatsApp contact flow.
It does not replace the privacy policy for any separate website, ordering app or software system built for a client. Those client-facing systems should have their own policy and data-handling details.
2. Information we may collect
When you contact ForgeArc, you may choose to provide:
- Your name or business name
- Your mobile number
- The service you are interested in
- Your comment, requirement, outlet context or operational problem
- Any further information you voluntarily share through WhatsApp, phone or a later project discussion
Our hosting provider may also process limited technical information needed to operate and secure the website, such as device, browser and connection logs.
3. Why we use this information
We use enquiry information to respond to you, understand the system you need, prepare or discuss a scope and quotation, provide support where a project begins, and protect the security and operation of this website.
We do not sell or rent enquiry information. We do not use it for unrelated marketing without a relevant reason or your permission.
4. WhatsApp contact flow
When you complete the contact form and select “Continue on WhatsApp,” the website prepares a message for a WhatsApp conversation with ForgeArc. The message is then handled through WhatsApp and is also subject to WhatsApp’s own terms and privacy practices.
5. Sharing and service providers
We may share information only where necessary to operate the website, communicate with you, deliver agreed work, obtain professional advice, comply with law, or protect our rights and users. We do not share enquiry data with unrelated third parties for their own marketing.
6. Retention and security
We keep information only for as long as reasonably needed for the enquiry, any resulting project or support, record-keeping, legal obligations or dispute resolution. We use reasonable administrative and technical safeguards, but no online communication or storage method can be guaranteed completely secure.
7. Your choices and requests
You may ask us to update, correct, delete or stop using your enquiry information for future follow-up, subject to applicable legal or contractual obligations. To make a request, send a WhatsApp message or call +91 95206 64381 and state that your message is a privacy request.
8. Children
This website is intended for business enquiries. We do not knowingly seek personal information from children through this contact form.
9. Changes to this policy
We may update this policy when the website, services or data practices change. The effective date above shows when it was last updated.
10. Contact
For privacy questions about ForgeArc’s website enquiries, call or message ForgeArc at +91 95206 64381.